• Why Choose Us

    At Lingua Learn, our mission is to support individuals and organisations to learn or improve their language skill.

    Your privacy is important to us. This privacy policy (this “Privacy Policy”) outlines how we at Lingua Learn collect, use, disclose, and safeguard your personal information. We also describe the rights you have over your information.

    Please read this Privacy Policy carefully. By using the Services (as defined below), you acknowledge that you have read, understand and agree to be legally bound by this Privacy Policy and other policies incorporated herein by reference.

    This Privacy Policy was last updated and is effective on 1st May 2021

    Lingua Learn reserves the right to modify this Privacy Policy at any time, in our sole discretion. We may modify this Privacy Policy by providing notice via one of the following methods: (i) by email to the email account used by you to access the Services, (ii) by updating the ‘last updated’ date listed above, or (iii) by your acknowledgement as part of your login to the Services. By continuing to use the Services you confirm that you agree to the modified Privacy Policy. If you do not agree with the changes to the Privacy Policy, you should stop using the Services.

    Our services and how this Privacy Policy applies

    This Privacy Policy applies to our Services, and other interactions you may have with Lingua Learn, such as visiting our websites, customer service inquiries, attendance at events, etc. By using our Services, or otherwise interacting with Lingua Learn you agree to the collection and use of your personal information in accordance with this Privacy Policy. Personal information is any information or data relating to you that may be used to identify you, either directly or indirectly, or to contact you.

    When using our Services, you may decide to share your data and any related personal information with a third-party service of your choice (for example, your HR Department ). Any processing of your information by these third parties is governed by their own privacy policies and terms. We recommend you carefully review their privacy policies and terms, as Lingua Learn is not responsible for such third-party services.

    Some of the Services are made available to you by our third-party affiliates. Personal information supplied by you through the Services to our third-party affiliates will be governed by this Privacy Policy.

    Our Services are not intended for use by children and should only be accessed by individuals who are at least 18 years old and are using the Services for business purposes. If we learn that we have inadvertently collected personal information of persons under the age of 18 years old, we shall immediately take steps to delete the information as soon as possible.

    What information we collect about you and why

    Customers and visitors to our site

    We collect and use your personal information to provide you with our Services. We collect the following personal information when you sign up for Lingua Learn , when you use our Services, or when you otherwise provide us information. Generally, we need this information for you to be able to use our Services.

    What we collect

    Information you provide us about you and your business, like your name, company name, email address, and phone number.

    Information of others that we process at your direction, such as the names and contact information of your clients, employees, etc.

    Payment and billing information that you provide us, such as your credit or debit card number.

    Information about how you access our Services and your account, including information about the device and browser you use, your network connection, your IP address, and details about how you browse our websites and platform.

    Customer support information (such as questions and issues) and general feedback that you choose to provide (for example, app reviews).

    Prospective Lingua Learners

    We collect the following personal information about you when you apply for a position with Lingua Learn :

    What we collect Why we collect it
    Contact information about you that you provide us about yourself, like your name, address, email address, and phone number.
    • To communicate with you during the recruitment process
    • To book interviews with you and members of our team
    • To verify your identity
    • To comply with legal requirements
    Additional personal information you provide us, such as your professional and employment history (such as your resume or CV, past employment experience, occupations and titles, your LinkedIn profile or other social media handles), your nationality, and your education (such as your degrees and schooling, licenses and professional memberships).
    • To review your suitability for a position and qualify you for a role
    • To verify your legal ability to work in Canada

    How we use your information

    We use the personal information we collect from you to provide you with our Services, to fulfill a contractual obligation ,to improve our Services or where we need your personal information for a legitimate business interest. These legitimate interests include:

    • verifying your or your business’ identity
    • preventing risk and fraud (for example, to detect and protect Lingua Learn and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Lingua Learn policies and contractual obligations)
    • answering questions or providing other types of support
    • providing, securing, debugging and improving our Services and website
    • providing reporting and analytics
    • testing out features or additional services
    • understanding your needs and eligibility for products and services
    • complying with legal and regulatory requirements
    • enforcing our Terms of Use and / or compliance with this Privacy Policy

    We may also collect and use your personal information for any other purpose to which you consent.

    We only collect the personal information we consider necessary for achieving these purposes.

    We may use information that is aggregated or de-identified so that it is no longer reasonably associated with an identified or identifiable natural person for any business purpose.

    Your use of others’ personal information

    In using our Services, you may provide us with the personal information of others (for example, the names and addresses of your employees). Legally speaking, we are only a “service provider” of such information

    As your service provider, we only process (collect, use, disclose, etc.) such information as directed by you for the exclusive purpose of providing you our Services. For example, we will never use your customers’ or employees’ information to independently market or advertise to them unless they are also using our Services directly. We also do not and will not “sell” your customers’ information.

    You are responsible for the personal information of others that you disclose to us via our Services and for ensuring that your instructions regarding the processing of such information complies with applicable data protection laws.

    Your rights over your information

    Depending on your use of our Services and where you reside, you may have the right to request access to, correct, amend, delete, or object to certain uses of your personal information (for example, by unsubscribing from direct marketing emails).

    We strive to provide you with the ability to exercise these rights yourself via our Services. For example, you can access, update and correct most of your information from your account settings pages. If you cannot exercise a particular right via our Services, you can always email our privacy team at privacy@lingua-learn.com Please note that if you send us a request relating to your personal information, we have to make sure that it is you before we can respond. In order to do so, we may ask to see documentation verifying your identity.

    Please also note that there is a difference between the information we decide to collect for our own purposes (for example, your account sign-up information) and the information our Customers and Accountant Clients direct us to store or process via our Services (for example, names of employees or clients). If you are an individual who wishes to exercise your rights over information that one of our Customers or Accountant Clients may be storing or processing via our Services for their own purposes, you will need to contact the Customer or Accountant Client directly. In this scenario, we are only a service provider acting at their direction, and we cannot decide how to process their information.

    Where your data resides and international data transfers

    Our Services are managed by Lingua Learn’s team at its headquarters in UAE. We rely on Service Providers, mentioned above, to operate the Services.

    How we protect your information

    We maintain industry standard security safeguards to protect your information and ensure its confidentiality, integrity and availability. While we do our best to protect your information on our platform, we cannot guarantee absolute security of your personal information.

    How we use cookies and other tracking technologies

    We use cookies and similar tracking technologies on our website and when providing our Services. For more information about how we use these technologies, and an explanation of how you can opt out of certain types of cookies.

    Changes to this Privacy Policy

    We may make changes to this Privacy Policy at any time to reflect updates to our Services, applicable laws, and other factors. We will notify you as outlined above when we make any material changes, but we encourage you to stay informed by reviewing this policy periodically.

    How you can reach us

    If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at privacy@lingua-learn.com , by calling us toll-free 00971 600 54 0006

    Get in Touch


    Middle East and North Africa (MENA) UAE office
    MENA@lingua-learn.com
    UAE - 600 54 0006
    Asia Pacific Region (APAC) Jakarta office
    APAC@lingua-learn.com
    0062 878 4086 3332
    Europe (EU & UK) London office
    EUROPE@lingua-learn.com
    0044 808 196 8170 (freephone)
    General enquiries
    info@lingua-learn.com